Got to give a big thanks to Jose for coming out and fixing the AC here at work. It's super cold now. Thanks again keep up the good work
Christy Tittle
2024-06-20
My Compressor Fan was acting up and found Red Apple Air on Yelp.
Immediately was impressed with Faith who was quick to respond to my request for a quote. She scheduled for someone to come out the next day to take a look at it.
Next day on the scheduled time I met with Hector. He came out was very polite and professional. He took a look at the issue and was very informative about what was possibly happening with our unit. He was very through and gave me options that worked for our budget. Just like Red Apple site mentioned, they do work with you to come up with a solution that financially works. He gave us 3 different quotes what it included and how it could help out our system to last longer.
He wrote up 3 quotes on site.. I was able to contact their office the next day and spoke with JeeJee, to have itemized ones sent to me via email. JeeJee was very quick in sending them over. Like my conversation with Hector everything mentioned were on all 3 quotes (nothing new added or altered). We took the mid-range option, this included duct cleaning and other items besides the Fan, and they were able to send a team out the next day (mind you this is before the summer rush, so Im sure if it was the middle of summer it would not be as quick). Hector returned with his team, Martin and Zeke. All three of them were professional in covering up furniture and setting down runners for the floors. They were very respectful of our home while taking care of our issues. Hector had no problems keeping us informed as what was happening, and answering any questions we had. Once the job was done they gave us the price we were quoted. NO UPSALE or last minute add on to the quote.
Our AC/Heat unit is working well beyond what it was before they came out.
I would highly recommend this company if you are looking for repairs or any other issues regarding HVAC. They were highly knowledgeable, very professional and the staff over all were very pleasant to talk to. I felt they were very honest and are willing to work with you regarding your unit(s).
Aaren Riley
2024-04-17
I recently had an exceptional service experience with Red Apple Air, and I feel compelled to share how impressed I was with their team. From the moment they arrived to assess my HVAC issue to the quick and efficient resolution, their professionalism and expertise were evident.
The service technicians from Red Apple Air were not only punctual but also incredibly knowledgeable. They quickly diagnosed the problem, clearly explained the issue and the needed repairs, and proposed a solution that was both effective and economical. The speed with which they addressed and resolved the issue was truly remarkable, minimizing any inconvenience.
Moreover, every interaction I had with their team was a pleasure. Everyone I spoke to was super friendly and professional. It’s a breath of fresh air to deal with a company that values customer service so highly and treats their clients with such respect and courtesy.
I highly recommend Red Apple Air to anyone in need of reliable and effective HVAC services. Their superior service, from the technical skills to customer interactions, makes them stand out in the industry. Thanks to Red Apple Air, my system is running smoothly again, and I couldn’t be happier with the service I received.
Wei-Li Pao
2024-04-09
worker is very nicely to explain the detail to me and work very nicely done, on the heater and a/c.
and review check the system , give very useful suggestions that i'm appreciated.
Brian Shin
2024-01-17
extremely helpful in getting our heater repaired
Giana Korth Martinez
2023-12-08
Awesome service. Came and diagnosed the problem with our heater right away and then came up with the best plan to move the thermostat and ensure it was in a hidden spot for me as I didn’t want it noticeable and an eye soar. Trustworthy and great work!
Kevin Ko
2023-11-28
Same day service, Leo came to look at a broken heater system and found out the problem provided some options, we approved the work and Leo finished the repair. Everything took about 90 mins and Leo was very professional and friendly
Highly recommended
Yelp Reviews
Emiliy M.
2024-10-13
Red Apple Air was great! from the initial conversation, to the scheduling, to the technician who came out - i felt like a valued client! I hope I never have electrical issues again but if I do I will hire Red Apple!
Jim A.
2024-08-07
Arrived on time and finished service ahead of schedule. highly recommended for HVAC installation and service.
Hawaiian E.
2024-06-20
My Compressor Fan was acting up and found Red Apple Air on Yelp.
Immediately was impressed with Faith who was quick to respond to my request for a quote. She scheduled for someone to come out the next day to take a look at it.
Next day on the scheduled time I met with Hector. He came out was very polite and professional. He took a look at the issue and was very informative about what was possibly happening with our unit. He was very through and gave me options that worked for our budget. Just like Red Apple site mentioned, they do work with you to come up with a solution that financially works. He gave us 3 different quotes what it included and how it could help out our system to last longer.
He wrote up 3 quotes on site.. I was able to contact their office the next day and spoke with JeeJee, to have itemized ones sent to me via email. JeeJee was very quick in sending them over. Like my conversation with Hector everything mentioned were on all 3 quotes (nothing new added or altered). We took the mid-range option, this included duct cleaning and other items besides the Fan, and they were able to send a team out the next day (mind you this is before the summer rush, so Im sure if it was the middle of summer it would not be as quick). Hector returned with his team, Martin and Zeke. All three of them were professional in covering up furniture and setting down runners for the floors. They were very respectful of our home while taking care of our issues. Hector had no problems keeping us informed as what was happening, and answering any questions we had. Once the job was done they gave us the price we were quoted. NO UPSALE or last minute add on to the quote.
Our AC/Heat unit is working well beyond what it was before they came out.
I would highly recommend this company if you are looking for repairs or any other issues regarding HVAC. They were highly knowledgeable, very professional and the staff over all were very pleasant to talk to. I felt they were very honest and are willing to work with you regarding your unit(s).
Brett S.
2024-01-04
Quick easy and professional. Was in and out with a new air filter and thermostat in no time.
Cheryl M.
2023-12-14
I used Ref Apple air to evaluate my air conditioning and heating units. Martin came to my house on time, extremely knowledgeable, very friendly. It turns out that all the other companies that came out, gave me false information. Martin informed me my air conditioner and heater were working and did not need to be replaced at this time. Other companies I had out said it had to be replaced. It was breaking down. I am so pleased with the service from red apple. I had to leave a review. Please use them their great.
Reid H.
2023-09-22
We called Red Apple Air to tune up our air conditioning unit before the hot summer. We had used them before to install our unit and ducts 6 years ago and were very happy with their honesty and great work. This time, Martin came out and did such a thorough job and noticed that our dryer vent was not even connected. It sits near our ac unit. He stated he could repair it if we agreed and also suggested safeguards to protect our unit- capacitor, compressor saver, and surge protectors for the ac and furnace. Martin was so thorough and helpful. I would recommend Red Apple Air as an honest, thorough company with great workmanship. Thank you, Martin!
Steve V.
2023-09-20
We got an estimate to replace our old furnace with a heat pump from Red Apple Air and two other providers. One estimate was too high (oversell) exceeding our needs while the second estimate (cut rate) did not provide enough. Martin from Red Apple Air provided an estimate that included what we really needed and only what we needed, patiently explaining all the details.
He also explained that replacing our 68 year old attic insulation and installing an attic fan would allow us to buy a smaller, less expensive heat pump and save us some money on our electricity bill. Red Apple Air also provided us with an estimate for this attic work as well.
We contracted Red Apple Air to do all the work. Zeke and José removed our old, loose attic insulation and performed the new insulation, attic fan, condenser and air handler installations including all the required electrical work. They were courteous, hard-working and did a fantastic job.
Martin then came back to meticulously inspect the work and after a few tweaks our new, super quiet heat pump was up and running.
We were especially pleased with Red Apple Air when Martin threw in a new WiFi thermostat and an extra supply vent in our kitchen at no extra cost!
We are completely satisfied with our experience with the team from Red Apple Air and can highly recommend them.
Sara N.
2023-08-02
The staff at Red Apple are very pleasant. I needed a dryer duct cleaning and contacted them through yelp. Appointment was made the following week due to a supposed high number if AC repair appointments, which was fine.
The following week, they had contacted me asking to reschedule the appointment for two days later due to AC repairs taking priority. I agreed even though I had arranged my schedule that day to be home during the time window the technician was supposed to arrive.
Two days later on the rescheduled appointment day, they asked me to reschedule again! At this point, I was a bit frustrated and voiced some concerns with them and they were able to get a technician out that day. The technician was efficient and professional.
I took advantage of their 99 dollar dryer duct cleaning special.
